At EarthFlow Clothing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal details: name, email address, phone number, and shipping/billing address
- Order information: items purchased, payment method, and transaction details
- Account details: if you create an account, we store your login information securely
- Website usage data: pages visited, browser type, and IP address (for analytics and performance)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase or inquiries
- Improve our website, products, and services
- Send promotional offers or newsletters (only if you’ve opted in)
- Comply with legal and financial obligations
3. Payment Information
We never store your complete credit/debit card details.
Payments are processed securely through trusted payment gateways such as PayPal, Stripe, or other PCI-compliant providers.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, shopping cart items, and login sessions.
You can disable cookies in your browser settings, but some parts of the site may not work correctly without them.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only with:
- Delivery partners (for shipping your order)
- Payment processors (for completing transactions)
- Service providers who help us operate our business (e.g., email or analytics tools)
All third parties we work with are required to keep your data secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfill your order and comply with our legal obligations.
7. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data (unless required by law)
- Opt out of marketing emails at any time by clicking “unsubscribe”
8. Security
We use secure server technology (SSL encryption) to protect your data during transmission and take appropriate measures to safeguard it on our systems.
